Description:
McGraw-Hill, 1992. Paperback. Used: Acceptable. Close To The Customer is a sometimes shocking, often humorous look at encounters between customers and organizations. It gives 25 new ideas you can use to keep customers coming back for more. Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership. Paperback - 1992 - good condition, 0-7863-1004-9 , small corner crease - - . Isbn 0786310049.
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25 Management Lessons from the Customer's Side of the Counter Paperback - 1996 - 1st Edition
by James Donnelly
Details
- Title 25 Management Lessons from the Customer's Side of the Counter
- Author James Donnelly
- Binding Paperback
- Edition number 1st
- Edition 1
- Pages 214
- Volumes 1
- Language ENG
- Publisher McGraw-Hill Companies
- Date June 1, 1996
- ISBN 9780786310043 / 0786310049
- Weight 0.55 lbs (0.25 kg)
- Dimensions 7.98 x 5.38 x 0.59 in (20.27 x 13.67 x 1.50 cm)
- Dewey Decimal Code 658.812
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25 Management Lessons From the Customer's Side of the Counter
by James H. Donnell
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- Paperback
- ISBN 10 / ISBN 13
- 9780786310043 / 0786310049
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25 Management Lessons From the Customer's Side of the Counter
by Donnell, James H
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- ISBN 10 / ISBN 13
- 9780786310043 / 0786310049
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McGraw-Hill, 1996-06-01. Paperback. Good. Paperback. Pages are predominantly clean and unmarked with a few instances of highlighting. Covers show moderate edge wear, corners curling.; 100% Satisfaction Guaranteed! Ships same or next business day!
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25 Management Lessons From the Customer's Side of the Counter
by James H. Donnell
- Used
- good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780786310043 / 0786310049
- Quantity Available
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HOUSTON, Texas, United States
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McGraw-Hill, 1996-06-01. Paperback. Good.
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25 Management Lessons From the Customer's Side of the Counter
by Donnell, James H
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- Paperback
- ISBN 10 / ISBN 13
- 9780786310043 / 0786310049
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Cincinnati, Ohio, United States
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McGraw-Hill, 1996-06-01. Paperback. New.
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Stock Photo: Cover May Be Different
25 Management Lessons From the Customer's Side of the Counter
by James H. Donnell
- Used
- Paperback
- Condition
- Used:Good
- Edition
- 1
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780786310043 / 0786310049
- Quantity Available
- 1
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HOUSTON, Texas, United States
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€35.94FREE shipping to USA
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McGraw-Hill, 1996-06-01. 1. Paperback. Used:Good.
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€35.94
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