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25 Management Lessons From the Customer's Side of the Counter
by James H. Donnell
- Used
- Paperback
- Condition
- Used: Acceptable
- ISBN 10
- 0786310049
- ISBN 13
- 9780786310043
- Seller
-
Chester, United Kingdom
Payment Methods Accepted
About This Item
McGraw-Hill, 1992. Paperback. Used: Acceptable. Close To The Customer is a sometimes shocking, often humorous look at encounters between customers and organizations. It gives 25 new ideas you can use to keep customers coming back for more. Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership. Paperback - 1992 - good condition, 0-7863-1004-9 , small corner crease - - . Isbn 0786310049.
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Details
- Bookseller
- Lady Lisa's Bookshop (GB)
- Bookseller's Inventory #
- 15301
- Title
- 25 Management Lessons From the Customer's Side of the Counter
- Author
- James H. Donnell
- Format/Binding
- Paperback
- Book Condition
- Used: Acceptable
- Quantity Available
- 1
- ISBN 10
- 0786310049
- ISBN 13
- 9780786310043
- Publisher
- McGraw-Hill
- Date Published
- 1992
Terms of Sale
Lady Lisa's Bookshop
If not satisfied, communicate within 7 days for a full refund.
About the Seller
Lady Lisa's Bookshop
Biblio member since 2006
Chester
About Lady Lisa's Bookshop
Lady Lisa's Bookshop. I specialise in modern secondhand non-fiction books. I also have amounts of fiction and out of print books, used books, secondhand books, out of print books, hard to find books, for sale, second-hand books, college books, student books, nonfiction, first edition, exlibrary books sold, signed copies, non-fiction books delivered world wide.
Glossary
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- Acceptable
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- New
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