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25 Management Lessons From the Customer's Side of the Counter

25 Management Lessons From the Customer's Side of the Counter

25 Management Lessons From the Customer's Side of the Counter
Stock Photo: Cover May Be Different

25 Management Lessons From the Customer's Side of the Counter

by James H. Donnell

  • Used
  • Paperback
Condition
Used: Acceptable
ISBN 10
0786310049
ISBN 13
9780786310043
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About This Item

McGraw-Hill, 1992. Paperback. Used: Acceptable. Close To The Customer is a sometimes shocking, often humorous look at encounters between customers and organizations. It gives 25 new ideas you can use to keep customers coming back for more. Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership. Paperback - 1992 - good condition, 0-7863-1004-9 , small corner crease - - . Isbn 0786310049.

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Details

Bookseller
Lady Lisa's Bookshop GB (GB)
Bookseller's Inventory #
15301
Title
25 Management Lessons From the Customer's Side of the Counter
Author
James H. Donnell
Format/Binding
Paperback
Book Condition
Used: Acceptable
Quantity Available
1
ISBN 10
0786310049
ISBN 13
9780786310043
Publisher
McGraw-Hill
Date Published
1992

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About the Seller

Lady Lisa's Bookshop

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2006
Chester

About Lady Lisa's Bookshop

Lady Lisa's Bookshop. I specialise in modern secondhand non-fiction books. I also have amounts of fiction and out of print books, used books, secondhand books, out of print books, hard to find books, for sale, second-hand books, college books, student books, nonfiction, first edition, exlibrary books sold, signed copies, non-fiction books delivered world wide.

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Acceptable
A non-traditional book condition description that generally refers to a book in readable condition, although no standard exists...
New
A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...

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