Raving Fans
by Bowles, Ken Blanchard; Sheldon
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
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Raving Fans: A Revolutionary Approach To Customer Service
by KEN BLANCHARD, SHELDON BOWLES
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- May 1993
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William Morrow, May 1993. Hardcover. Very Good - Cash/Very Good. Minor rubbing and edge wear to cover, with light reader wear to pages. Still great condition. Pages appear to be unmarked. Secure pages, solid binding. Dust jacket has minor surface and edgewear. Stock photos may not look exactly like the book. Item Price
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Raving Fans: A Revolutionary Approach to Customer Service
by Ken Blanchard; Sheldon Bowles
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William Morrow, 3-05. Hardcover. Very Good +/very good. light use; signed by author.
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Raving Fans : Revolutionary Approach to Customer Service (One Minute Manager)
by Blanchard, Ken; Bowles, Sheldon
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- 2004
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Harpercollins Pub Ltd, 2004. Paperback. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
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Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard; Sheldon Bowles
- Condition
- Used - Good
- Published
- 1993
- Binding
- Hardcover
- ISBN
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Seattle, Washington, USA
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William Morrow, 1993. Hardcover. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. The dust jacket is missing. At ThriftBooks, our motto is: Read… Read more about this item Item Price
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Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard; Sheldon Bowles
- Condition
- Used - Good
- Published
- 1993
- Binding
- Hardcover
- ISBN
- 9780688123161
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Seattle, Washington, USA
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William Morrow, 1993. Hardcover. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. An ex-library book and may have standard library stamps and/or stickers.… Read more about this item Item Price
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Raving Fans: A Revolutionary Approach To Customer Service [Hardcover] Ken Blanchard; Sheldon Bowles and Harvey Mackay
by Ken Blanchard; Sheldon Bowles; Harvey Mackay [Foreword]
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Champaign, Illinois, USA
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William Morrow, 1993-05-19. Hardcover. Good. 5x0x8. Mild to moderate shelf/reading wear.GIFT INSCRIPTION ON FLYLEAF. Binding good. Orphans Treasure Box sells books to raise money for orphans and vulnerable kids. Item Price
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Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard; Sheldon Bowles
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William Morrow, 1993-05-18. hardcover. Very Good. 5x0x8. US Hard Cover Very Good Edition. Book is in great condition! Little to no damage present on cover, pages, spine, or corners. Dustcover is included if applicable. An amazing buy! Item Price
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Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard, Sheldon Bowles
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Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard; Sheldon Bowles
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- 1993
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William Morrow, 1993. Hardcover. Very Good. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
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Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard; Sheldon Bowles
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- Published
- 1993
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- Hardcover
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Seattle, Washington, USA
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William Morrow, 1993. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
€5.57
Raving Fans: a Revolutionary Approach to Customer Service
by Ken Blanchard, Sheldon Bowles
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- Published
- May 1993
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Kutztown, Pennsylvania, USA
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William Morrow, May 1993. Hardcover. Used Very Good/Very Good. Dust Jacket is clean and intact, with minor edge and corner wear. Front and back covers have very slight edge and corner wear. Spine intact with no creasing or warping. Binding is tight and intact, pages clean and unmarked. We carry new and used books in our storefront. We… Read more about this item Item Price
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Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard; Sheldon Bowles
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William Morrow, 1993-05-19. Hardcover. Very Good. Item Price
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Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard, Sheldon Bowles
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Frederick, Maryland, USA
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Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard; Sheldon Bowles
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Wilmington, North Carolina, USA
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William Morrow. Dust jacket is covered with mylar jacket protector. . Near Fine. Hardcover. 1993. Item Price
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Raving Fans : Revolutionary Approach to Customer Service (One Minute Manager)
by Blanchard, Ken; Bowles, Sheldon
- Condition
- Used - Good
- Published
- 2004
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- 9780006530695
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Seattle, Washington, USA
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Harpercollins Pub Ltd, 2004. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
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Raving Fans!: The One Minute Manager
by Kenneth H. Blanchard; Sheldon Bowles
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- Published
- 1998
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Harper, 1998. Paperback. Good. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
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Raving Fans: A Revolutionary Approach To Customer Service [Hardcover] Ken Blanchard; Sheldon Bowles and Harvey Mackay
by Ken Blanchard; Sheldon Bowles; Harvey Mackay [Foreword]
- Condition
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- Published
- 1993-05-19
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- Hardcover
- ISBN
- 9780688123161
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Champaign, Illinois, USA
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William Morrow, 1993-05-19. Hardcover. Good. 5x0x8. Reading pages unmarked. No loose or dog-eared pages. Mild shelf/reading wear. Orphans Treasure Box sells books to raise money for orphans and vulnerable kids. Item Price
€4.73
Raving Fans: A Revolutionary Approach To Customer Service
by KEN BLANCHARD, SHELDON BOWLES
- Condition
- Used - Good - Cash
- Jacket Condition
- Good
- Published
- May 1993
- Binding
- Hardcover
- ISBN
- 9780688123161
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Bountiful, Utah, USA
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William Morrow, May 1993. Hardcover. Good - Cash/Good. General use wear, surface and edges rubbed. Corners bumped and show wear. Pages show reader wear. Soiling to front of cover. Highlighting to pages. DJ has surface rubbing, edgewear, and soiling. Stock photos may not look exactly like the book. Item Price
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Raving Fans : Revolutionary Approach to Customer Service (One Minute Manager)
by Blanchard, Ken, Bowles, Sheldon
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- Used - Very Good
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- 9780006530695
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Frederick, Maryland, USA
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Harpercollins. Used - Very Good. Very Good condition. Paperback edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Item Price
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Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard,Sheldon Bowles
- Condition
- Used - Very Good
- Published
- May 1993
- Binding
- Hardcover
- ISBN
- 9780688123161
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Pleasant Hill, California, USA
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William Morrow, May 1993. Hardcover. Used - Very Good. Item Price
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