Raving Fans!: Revolutionary Approach to Customer Service (The One Minute Manager) by Blanchard, Kenneth H., Bowles, Sheldon

Harper, 1998. Paperback. Good. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Harpercollins Pub Ltd, 2004. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

UsedAcceptable. The item is very worn but continues to work perfectly. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing (age related spots and browning). May NOT include discs, access code or other supplemental materials.

Harpercollins Pub Ltd, 2004. Paperback. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Harper, 1998. Paperback. Acceptable. Missing dust jacket; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.

UsedAcceptable. Condition Acceptable: Comment: Book is used and in acceptable condition. This may include stickers/heavy wear on cover. Heavy wear on pages, heavy highlighting/writing on pages, staining, and moisture damage (rippling/warping). All orders ship via UPS Mail Innovations. Thank you for shopping with Goodwill Industries of the Inland Northwest – changing lives through the cycle for good. This copy has a different cover

Harpercollins. Used - Very Good. Very Good condition. Paperback edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp.

Harpercollins, 1998T. unknown_binding. Acceptable. 0.5100 in x 7.7600 in x 5.0000 in.

Harper, 0000-00-00. New edition. unknown_binding. Used: Good.