A Complaint Is a Gift
by Barlow, Janelle; Moller, Claus
Includes bibliographical references and index.
Reviews
Review this book!
Available Copies
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Janelle Barlow, Claus Moller
- Condition
- Used - Good
- ISBN
- 9781881052814
- Quantity Available
- 1
- Seller
-
Frederick, Maryland, USA
- Item Price
-
€5.57
Show Details
Description:
Berrett-Koehler Publishers. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Item Price
€5.57
Complaint is a Gift, A: Using Customer Feedback as a Strategic Tool
by Barlow, Janelle; Moller, Claus
- Condition
- Used - Good
- Jacket Condition
- Not Applicable
- Edition
- First Edition
- Published
- 1996
- Binding
- Paperback
- ISBN
- 9781881052814
- Quantity Available
- 1
- Seller
-
Buttaba, New South Wales, AUS
- Item Price
-
€7.56
Show Details
Description:
San Francisco, USA: Berrett-Koehler Publishers, 1996. Book. Good. Soft cover. First Edition. 8vo - over 7¾" - 9¾" tall. Softcover, first edition, 328g, 222pgs. A "how-to" book for those who want to turn complaints into a strategic tool to increase business and customer satisfaction. Book is in good condition with pen inscription inside front cover, and mild general wear and… Read more about this item Item Price
€7.56
A Complaint Is a Gift
by Janelle Barlow; Claus Moller
- Condition
- Used - Fine
- Published
- 1996-01-01
- Binding
- Paperback
- ISBN
- 9781881052814
- Quantity Available
- 1
- Seller
-
Snowflake, Arizona, USA
- Item Price
-
€5.02
Show Details
Description:
Berrett-Koehler Publishers, 1996-01-01. Paperback. Fine. excellent condition Item Price
€5.02
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Janelle Barlow, Claus Moller
- Condition
- Used - Very Good
- ISBN
- 9781881052814
- Quantity Available
- 1
- Seller
-
Frederick, Maryland, USA
- Item Price
-
€5.26
Show Details
Description:
Berrett-Koehler Publishers. Used - Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Item Price
€5.26
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Claus Moller,Janelle Barlow
- Condition
- Used - Good
- Published
- 1996-01-01
- Binding
- Paperback
- ISBN
- 9781881052814
- Quantity Available
- 1
- Seller
-
Springdale, Arkansas, USA
- Item Price
-
€4.96
Show Details
Description:
Berrett-Koehler Publishers, 1996-01-01. Paperback. Good. 0.8000 in x 9.0000 in x 6.0000 in. This is a used book in good condition and may show some signs of use or wear . Item Price
€4.96
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Janelle Barlow, Claus Moller
- Condition
- Used - Good
- ISBN
- 9781881052814
- Quantity Available
- 1
- Seller
-
Frederick, Maryland, USA
- Item Price
-
€5.26
Show Details
Description:
Berrett-Koehler Publishers. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Item Price
€5.26
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Claus Moller; Janelle Barlow
- Condition
- New
- Published
- 1996-01-01
- Binding
- Paperback
- ISBN
- 9781881052814
- Quantity Available
- 1
- Seller
-
Kingwood, Texas, USA
- Item Price
-
€10.09
Show Details
Description:
Berrett-Koehler Publishers, 1996-01-01. Paperback. New. 6x0x9. Item Price
€10.09
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Janelle Barlow; Claus Moller
- Condition
- New
- Published
- 1996-01-01
- Binding
- Paperback
- ISBN
- 9781881052814
- Quantity Available
- 1
- Seller
-
Memphis, Tennessee, USA
- Item Price
-
€10.09
Show Details
Description:
Berrett-Koehler Publishers, 1996-01-01. Paperback. New. 6x0x9. Item Price
€10.09
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Vol 1
by Barlow, Janelle/ Moller, Claus
- Condition
- New
- Published
- 2008
- Binding
- Paperback
- ISBN
- 9781576755822
- Quantity Available
- 1
- Seller
-
Exeter, Devon, GBR
- Item Price
-
€34.90
Show Details
Description:
Berrett-Koehler Pub, 2008. Paperback. New. 2nd revised expanded edition. 287 pages. 9.00x6.00x1.00 inches. Item Price
€34.90
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Janelle Barlow; Claus Moller
- Condition
- New
- Published
- 1996-01-01
- Binding
- Paperback
- ISBN
- 9781881052814
- Quantity Available
- 1
- Seller
-
San Diego, California, USA
- Item Price
-
€94.93
Show Details
Description:
Berrett-Koehler Publishers, 1996-01-01. Paperback. New. New. In shrink wrap. Looks like an interesting title! Item Price
€94.93