Description:
Berrett-Koehler Publishers, 1996-01-01. Paperback. Good. 0.8000 in x 9.0000 in x 6.0000 in. This is a used book in good condition and may show some signs of use or wear .
Stock Photo: Cover May Be Different
A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool Paperback - 1996
by Janelle Barlow; Claus Mller
Details
- Title A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool
- Author Janelle Barlow; Claus Mller
- Binding Paperback
- Edition INTERNATIONAL ED
- Pages 232
- Volumes 1
- Language ENG
- Publisher Berrett-Koehler Publishers, San Francisco
- Date 1996-01
- ISBN 9781881052814 / 1881052818
- Weight 0.7 lbs (0.32 kg)
- Dimensions 8.98 x 6 x 0.66 in (22.81 x 15.24 x 1.68 cm)
- Library of Congress Catalog Number 95-52763
- Dewey Decimal Code 658.812
More Copies for Sale
Stock Photo: Cover May Be Different
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Claus Moller,Janelle Barlow
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Quantity Available
- 1
- Seller
-
Springdale, Arkansas, United States
- Item Price
-
€4.94€3.72 shipping to USA
Show Details
Item Price
€4.94
€3.72
shipping to USA
Stock Photo: Cover May Be Different
A Complaint Is a Gift
by Janelle Barlow; Claus Moller
- Used
- Fine
- Paperback
- Condition
- Used - Fine
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Quantity Available
- 1
- Seller
-
Snowflake, Arizona, United States
- Item Price
-
€5.00€3.72 shipping to USA
Show Details
Description:
Berrett-Koehler Publishers, 1996-01-01. Paperback. Fine. excellent condition
Item Price
€5.00
€3.72
shipping to USA
Stock Photo: Cover May Be Different
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Janelle Barlow, Claus Moller
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Quantity Available
- 1
- Seller
-
Frederick, Maryland, United States
- Item Price
-
€5.24€3.76 shipping to USA
Show Details
Description:
Berrett-Koehler Publishers. Used - Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Item Price
€5.24
€3.76
shipping to USA
Stock Photo: Cover May Be Different
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Janelle Barlow, Claus Moller
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Quantity Available
- 1
- Seller
-
Frederick, Maryland, United States
- Item Price
-
€5.24€3.76 shipping to USA
Show Details
Description:
Berrett-Koehler Publishers. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Item Price
€5.24
€3.76
shipping to USA
Stock Photo: Cover May Be Different
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Janelle Barlow, Claus Moller
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Quantity Available
- 1
- Seller
-
Frederick, Maryland, United States
- Item Price
-
€5.55€3.76 shipping to USA
Show Details
Description:
Berrett-Koehler Publishers. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Item Price
€5.55
€3.76
shipping to USA
Stock Photo: Cover May Be Different
A Complaint is a Gift Using Customer Feedback as a Strategic Took
by Barlow, Janelle and Claus Moller
- Used
- Paperback
- Condition
- Used - Very Good+
- Edition
- Seventh Printing
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Quantity Available
- 1
- Seller
-
Wilson, Wisconsin, United States
- Item Price
-
€5.65€4.24 shipping to USA
Show Details
Description:
San Francisco: Berrett-Koehler Publishers, 1999. Faint 1/4" spots along top edge or rear cover. Foreword by Sir Collin Marshall, Chairman, British Airways. 222 pages.. Seventh Printing. Soft Cover. Very Good+. 8vo - over 7¾" - 9¾" tall.
Item Price
€5.65
€4.24
shipping to USA
Stock Photo: Cover May Be Different
Complaint Is a Gift : Using Customer Feedback as a Strategic Tool
by Barlow, Janelle, Møller, Claus
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Quantity Available
- 1
- Seller
-
Mishawaka, Indiana, United States
- Item Price
-
€6.52FREE shipping to USA
Show Details
Description:
Berrett-Koehler Publishers, Incorporated. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
Item Price
€6.52
FREE shipping to USA
Complaint Is a Gift : Using Customer Feedback as a Strategic Tool
by Claus M?ller; Janelle Barlow
- Used
- Very Good
- Paperback
- Condition
- Used - Very Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Quantity Available
- 3
- Seller
-
Seattle, Washington, United States
- Item Price
-
€6.58FREE shipping to USA
Show Details
Description:
Berrett-Koehler Publishers, Incorporated, 1996. Paperback. Very Good. Disclaimer:A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
€6.58
FREE shipping to USA
Complaint Is a Gift : Using Customer Feedback as a Strategic Tool
by Claus M?ller; Janelle Barlow
- Used
- Paperback
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Quantity Available
- 2
- Seller
-
Seattle, Washington, United States
- Item Price
-
€6.58FREE shipping to USA
Show Details
Description:
Berrett-Koehler Publishers, Incorporated, 1996. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
€6.58
FREE shipping to USA
Stock Photo: Cover May Be Different
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Claus Moller; Janelle Barlow
- New
- Paperback
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Quantity Available
- 1
- Seller
-
Kingwood, Texas, United States
- Item Price
-
€10.05FREE shipping to USA
Show Details
Description:
Berrett-Koehler Publishers, 1996-01-01. Paperback. New. 6x0x9.
Item Price
€10.05
FREE shipping to USA