Working with India: The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry Hardcover - 2008
by Wolfgang Messner
From the rear cover
Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified.
This book is a start on the journey of cultural appreciation for managers, project leaders, and offshore coordinators working together with Indians. It is also a resource for business managers and company strategists seeking to understand the softer aspects behind the headlines that the Indian IT and BPO industry so frequently creates.
Being both academically well researched and an account of the author's many years of personal experience in India, the book opens with a description of cultural dimensions that help to break down culturally driven matters. It provides background information about India as a country and a social system. Examining the development and current status of India's IT and BPO industry, it moves on to describe the dynamics of its workforce. The book then provides practical information on how to communicate, negotiate, and interact with Indian colleagues, and intelligently utilize expatriates. It closes by formulating recommendations for a more effective collaboration.
Details
- Title Working with India: The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry
- Author Wolfgang Messner
- Binding Hardcover
- Edition 1 Ed
- Pages 178
- Volumes 1
- Language ENG
- Publisher Springer
- Date 2008-11-25
- Illustrated Yes
- Features Bibliography, Illustrated, Index, Table of Contents
- ISBN 9783540890775 / 3540890777
- Weight 0.99 lbs (0.45 kg)
- Dimensions 9.52 x 6.31 x 0.58 in (24.18 x 16.03 x 1.47 cm)
- Library of Congress Catalog Number 2008938186
- Dewey Decimal Code 005.74
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