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The Customer-Focused Library: Re-Inventing the Public Library From the
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The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In Paperback - 2009 - 1st Edition

by Joseph R. Matthews

From the publisher

Includes bibliographical references and index.

Details

  • Title The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In
  • Author Joseph R. Matthews
  • Binding Paperback
  • Edition number 1st
  • Edition 1
  • Pages 116
  • Volumes 1
  • Language ENG
  • Publisher Libraries Unlimited
  • Date 2009-09-23
  • Illustrated Yes
  • Features Bibliography, Illustrated, Index, Table of Contents
  • ISBN 9781591588757 / 1591588758
  • Weight 0.4 lbs (0.18 kg)
  • Dimensions 9.8 x 6.9 x 0.6 in (24.89 x 17.53 x 1.52 cm)
  • Library of Congress subjects Organizational change, Public libraries - United States
  • Library of Congress Catalog Number 2009026359
  • Dewey Decimal Code 027.473

Media reviews

Citations

  • Reference and Research Bk News, 02/01/2010, Page 302

About the author

Joseph R. Matthews is a consultant who has assisted numerous academic, public, and special libraries in a wide variety of projects.

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The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In

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