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Lessons in Service from Charlie Trotter Hardcover - 2001
by Edmund Lawler
In "Lessons in Service, " journalist Lawler reveals the secrets behind Trotter's unequaled success and shows other businesses how to improve their levels of service. From unconventional motivational techniques, staff empowerment, and mentoring to role playing, pre-service meetings, and an obsessive pursuit of excellence--Trotter leaves nothing to chance.
Details
- Title Lessons in Service from Charlie Trotter
- Author Edmund Lawler
- Binding Hardcover
- Edition First Edition
- Pages 240
- Volumes 1
- Language ENG
- Publisher Ten Speed Press, Berkeley, California, U.S.A.
- Date December 2001
- ISBN 9781580083157 / 1580083153
- Weight 1.07 lbs (0.49 kg)
- Dimensions 8.98 x 6.54 x 0.83 in (22.81 x 16.61 x 2.11 cm)
- Library of Congress subjects Restaurant management, Charlie Trotter's (Restaurant)
- Library of Congress Catalog Number 2001004439
- Dewey Decimal Code 647.950
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Lessons in Service from Charlie Trotter (Lessons from Charlie Trotter)
by Edmund Lawler
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Lessons in Service from Charlie Trotter (Lessons from Charlie Trotter)
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Lessons in Service from Charlie Trotter
by Edmund Lawler; Charlie Trotter; Ed Lawler
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Potter/Ten Speed/Harmony/Rodale, 2001. Hardcover. Acceptable. Missing dust jacket; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Lessons in Service from Charlie Trotter (Lessons from Charlie Trotter)
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Lessons in Service from Charlie Trotter (Lessons from Charlie Trotter)
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