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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding
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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers Paperback - 2006

by Roberta Cava

First line

Question: What is a difficult person?

Details

  • Title Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers
  • Author Roberta Cava
  • Binding Paperback
  • Edition Revised
  • Pages 224
  • Volumes 1
  • Language ENG
  • Publisher Firefly Books, Toronto, ON, Canada
  • Date August 14, 2006
  • ISBN 9781552979273 / 155297927X
  • Weight 0.76 lbs (0.34 kg)
  • Dimensions 9.04 x 5.9 x 0.68 in (22.96 x 14.99 x 1.73 cm)
  • Dewey Decimal Code 158.26

About the author

Roberta Cava has been in the human resources field since 1974. She owns training companies in the United States, Canada and Australia and offers 65 different seminars worldwide. The most popular of these is Dealing with Difficult People, which has been presented to almost 70,000 participants. This book has been translated into 14 languages.

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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying...
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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers

by Cava, Roberta

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Dealing with Difficult People : How to Deal with Nasty Customers, Demanding Bosses and Annoying...
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Dealing with Difficult People : How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers

by Cava, Roberta

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ISBN 10 / ISBN 13
9781552979273 / 155297927x
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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying...
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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers

by Cava, Roberta

  • Used
Condition
Used - Good
ISBN 10 / ISBN 13
9781552979273 / 155297927x
Quantity Available
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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying...
Stock Photo: Cover May Be Different

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers

by Cava, Roberta

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ISBN 10 / ISBN 13
9781552979273 / 155297927x
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Dealing with Difficult People : How to Deal with Nasty Customers, Demanding Bosses and Annoying...

Dealing with Difficult People : How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers

by Roberta Cava

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  • Paperback
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ISBN 10 / ISBN 13
9781552979273 / 155297927X
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Dealing with Difficult People : How to Deal with Nasty Customers, Demanding Bosses and Annoying...

Dealing with Difficult People : How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers

by Roberta Cava

  • Used
  • Good
  • Paperback
Condition
Used - Good
Binding
Paperback
ISBN 10 / ISBN 13
9781552979273 / 155297927X
Quantity Available
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Seller
Seattle, Washington, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
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€5.67
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Description:
Firefly Books, Limited, 2006. Paperback. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Dealing With Difficult People: How to Deal With Nasty Customers, Demanding Bosses and Annoying...

Dealing With Difficult People: How to Deal With Nasty Customers, Demanding Bosses and Annoying Co-Workers

by Cava, Roberta

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  • Paperback
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Paperback
ISBN 10 / ISBN 13
9781552979273 / 155297927X
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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying...
Stock Photo: Cover May Be Different

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers

by Cava, Roberta

  • Used
  • Paperback
Condition
Used: Good
Edition
Revised
Binding
Paperback
ISBN 10 / ISBN 13
9781552979273 / 155297927X
Quantity Available
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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying...
Stock Photo: Cover May Be Different

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers

by Cava, Roberta

  • Used
  • Good
  • Paperback
Condition
Used - Good
Binding
Paperback
ISBN 10 / ISBN 13
9781552979273 / 155297927X
Quantity Available
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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying...
Stock Photo: Cover May Be Different

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers

by Cava, Roberta

  • Used
  • Paperback
Condition
Used:Good
Edition
Revised
Binding
Paperback
ISBN 10 / ISBN 13
9781552979273 / 155297927X
Quantity Available
1
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Brand: Firefly Books, 2006-08-14. Revised. paperback. Used:Good.
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