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Do You Want to Keep Your Customers Forever?
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Do You Want to Keep Your Customers Forever? Paperback - 2010

by Joseph B. Pine; Don Peppers; Martha Rogers


Details

  • Title Do You Want to Keep Your Customers Forever?
  • Author Joseph B. Pine; Don Peppers; Martha Rogers
  • Binding Paperback
  • Edition Reprint
  • Pages 96
  • Volumes 1
  • Language ENG
  • Publisher Harvard Business Review Press, New Delhi
  • Date 2010-03
  • ISBN 9781422140277 / 142214027X
  • Weight 0.17 lbs (0.08 kg)
  • Dimensions 6.6 x 6.06 x 0.28 in (16.76 x 15.39 x 0.71 cm)
  • Library of Congress subjects Customer services, Customer loyalty
  • Library of Congress Catalog Number 2010537103
  • Dewey Decimal Code 658.812

About the author

B. Joseph Pine is president of Strategic Horizons, a consulting firm based in Ridgefield, Connecticut; he is also author of Mass Customization: The New Frontier in Business Competition (HBS Press, 1993) among other books. Don Peppers is president and Martha Rogers executive vice president of Marketing 1:1, a consulting firm in Stamford, Connecticut. Rogers is also a professor of telecommunications at Bowling Green State University in Bowling Green, Ohio. Peppers and Rogers are coauthors of The One to One Future: Building Relationships One Customer at a Time (Currency/Doubleday, 1993).

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Do You Want to Keep Your Customers Forever?

Do You Want to Keep Your Customers Forever?

by Pine, Joseph B.; Peppers, Don; Rogers, Martha

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Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics)
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Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics)

by Joseph B. Pine

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  • Paperback
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Binding
Paperback
ISBN 10 / ISBN 13
9781422140277 / 142214027X
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This seller has earned a 4 of 5 Stars rating from Biblio customers.
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Harvard Business Press, 2010-03-02. Paperback. Good.
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Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics)
Stock Photo: Cover May Be Different

Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics)

by Joseph B. Pine

  • Used
  • Paperback
Condition
Used:Good
Edition
Reprint
Binding
Paperback
ISBN 10 / ISBN 13
9781422140277 / 142214027X
Quantity Available
1
Seller
HOUSTON, Texas, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
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FREE shipping to USA

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Description:
Harvard Business Review Press, 2010-03-02. Reprint. Paperback. Used:Good.
Item Price
€14.14
FREE shipping to USA