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From the rear cover
- Manage sales, marketing, and customer service
- Use pipeline tools to predict sales performance and more
- Organize leads and contacts to track relevant interactions
Manage customer relationships like a pro
Salesforce is the leading CRM tool for more than 150,000 companies worldwide. Whether you're in sales, marketing, customer service, or on the executive team, this easy-to-follow guide will get you up to speed on the latest updates and best practices. It shows you how to customize Salesforce for your business using the apps, widgets, and tools; organize your contacts; track activities; predict upcoming sales with state-of-the-art pipelining tools; collaborate with colleagues; boost online marketing; close deals faster; and much more.
Inside...
- Navigate the Lightning Experience
- Configure Salesforce for mobile
- Manage records and tasks
- Collaborate with Chatter
- Develop contacts & track leads
- Enhance customer support
- Analyze and manage sales data
Details
- Title Salesforce For Dummies, 7th Edition
- Author Liz Kao
- Binding Paperback
- Pages 416
- Volumes 1
- Language ENG
- Publisher For Dummies
- Date 2019-12-12
- Features Index
- ISBN 9781119576327 / 1119576326
- Weight 1.2 lbs (0.54 kg)
- Dimensions 9.1 x 7.3 x 0.9 in (23.11 x 18.54 x 2.29 cm)
- Library of Congress subjects Customer relations - Management, Salesforce (Online service)
- Library of Congress Catalog Number 2019953291
- Dewey Decimal Code 658.812
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