Skip to content

Keeping Customers
Stock Photo: Cover May Be Different

Keeping Customers Hardcover - 1993

by John J. Sviokla (Editor); Benson P. Shapiro (Editor)


Details

  • Title Keeping Customers
  • Author John J. Sviokla (Editor); Benson P. Shapiro (Editor)
  • Binding Hardcover
  • Pages 416
  • Volumes 1
  • Language ENG
  • Publisher Harvard Business Review Press, Boston, MA
  • Date 1993-04
  • ISBN 9780875843339 / 0875843336
  • Weight 1.67 lbs (0.76 kg)
  • Dimensions 9.5 x 6.34 x 1.3 in (24.13 x 16.10 x 3.30 cm)
  • Library of Congress subjects Customer services - United States, Consumer satisfaction - United States
  • Library of Congress Catalog Number 92-39229
  • Dewey Decimal Code 658.812
Back to Top

More Copies for Sale

Keeping Customers ("Harvard Business Review" Paperback S.)

Keeping Customers ("Harvard Business Review" Paperback S.)

by Shapiro, Benson P.

  • Used
  • Very Good
  • Hardcover
Condition
Used - Very Good
Binding
Hardcover
ISBN 10 / ISBN 13
9780875843339 / 0875843336
Quantity Available
1
Seller
GORING BY SEA, West Sussex, United Kingdom
Seller rating:
This seller has earned a 2 of 5 Stars rating from Biblio customers.
Item Price
€1.06
€10.19 shipping to USA

Show Details

Description:
Hardback. Very Good.
Item Price
€1.06
€10.19 shipping to USA
Keeping Customers (Harvard Business Review Book)
Stock Photo: Cover May Be Different

Keeping Customers (Harvard Business Review Book)

by Sviokla, John J

  • Used
Condition
Used - Good
ISBN 10 / ISBN 13
9780875843339 / 0875843336
Quantity Available
1
Seller
Waltham, Massachusetts, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
€2.05
€2.80 shipping to USA

Show Details

Description:
Harvard Business Review Press. Used - Good. . very good. All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
Item Price
€2.05
€2.80 shipping to USA
Keeping Customers (Harvard Business Review Book)
Stock Photo: Cover May Be Different

Keeping Customers (Harvard Business Review Book)

by Sviokla, John J.

  • Used
Condition
Used - Very Good
ISBN 10 / ISBN 13
9780875843339 / 0875843336
Quantity Available
1
Seller
Frederick, Maryland, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
€3.91
€3.73 shipping to USA

Show Details

Description:
Harvard Business Review Press. Used - Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner’s name, short gifter’s inscription or light stamp.
Item Price
€3.91
€3.73 shipping to USA
Keeping Customers
Stock Photo: Cover May Be Different

Keeping Customers

by Sviokla, John J

  • Used
Condition
Used - Good
ISBN 10 / ISBN 13
9780875843339 / 0875843336
Quantity Available
1
Seller
Dunfermline, Fife, United Kingdom
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
€4.67
€9.34 shipping to USA

Show Details

Description:
McGraw-Hill Education. Used - Good. Ships from the UK. Used book that is in clean, average condition without any missing pages.
Item Price
€4.67
€9.34 shipping to USA
Keeping Customers (Harvard Business Review Book)
Stock Photo: Cover May Be Different

Keeping Customers (Harvard Business Review Book)

by Sviokla, John J.; Shapiro, Benson P. [Editor]

  • Used
  • Very Good
  • Hardcover
Condition
Used - Very Good
Edition
2nd Printing
Binding
Hardcover
ISBN 10 / ISBN 13
9780875843339 / 0875843336
Quantity Available
1
Seller
Johnson City, Tennessee, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
€5.27
€3.69 shipping to USA

Show Details

Description:
Harvard Business Review Press, 1993-04-01. 2nd Printing. Hardcover. Very Good. 9x6x1. The dust jacket is clean with light shelf wear. A previous owner's inscription lies on the first end paper. The pages of this book are clean and unmarked. A good solid copy. FAST SHIPPING & FREE TRACKING!
Item Price
€5.27
€3.69 shipping to USA
Keeping Customers

Keeping Customers

by John J. Sviokla

  • Used
  • Very Good
  • Hardcover
Condition
Used - Very Good
Binding
Hardcover
ISBN 10 / ISBN 13
9780875843339 / 0875843336
Quantity Available
1
Seller
Seattle, Washington, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
€5.78
FREE shipping to USA

Show Details

Description:
Harvard Business Review Press, 1993. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
€5.78
FREE shipping to USA
Keeping Customers (Harvard Business Review Book)
Stock Photo: Cover May Be Different

Keeping Customers (Harvard Business Review Book)

by Sviokla, John J

  • Used
  • Hardcover
Condition
Used: Good
Edition
2nd Printing
Binding
Hardcover
ISBN 10 / ISBN 13
9780875843339 / 0875843336
Quantity Available
1
Seller
HOUSTON, Texas, United States
Seller rating:
This seller has earned a 3 of 5 Stars rating from Biblio customers.
Item Price
€9.81
FREE shipping to USA

Show Details

Description:
Brand: Harvard Business Review Press, 1993-04-01. 2nd Printing. hardcover. Used: Good.
Item Price
€9.81
FREE shipping to USA
Keeping Customers (The Harvard Business Review Book)

Keeping Customers (The Harvard Business Review Book)

by Sviokla, John J.; Shapiro, Benson P

  • Used
  • Fine
  • Hardcover
Condition
Used - Fine
Binding
Hardcover
ISBN 10 / ISBN 13
9780875843339 / 0875843336
Quantity Available
1
Seller
London, Ontario, Canada
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
€13.08
€14.94 shipping to USA

Show Details

Description:
1993, 6th printing 1999. Book is in Fine condition with no marks or writing. Dustjacket has very minor shelf wear, no tears. 384 pages. A collection of bestselling Harvard Business Review articles, augmented by an original introduction and commentaries, delineates the challenging issues involved in keeping customers profitably. 6" x 9.5". Weight: 1 lb 10 oz. See our companion volume in this 2 volume set Seeking Customers.
Item Price
€13.08
€14.94 shipping to USA
Keeping Customers (Harvard Business Review Book)
Stock Photo: Cover May Be Different

Keeping Customers (Harvard Business Review Book)

by Sviokla, John J

  • Used
  • Hardcover
Condition
Used:Good
Edition
2nd Printing
Binding
Hardcover
ISBN 10 / ISBN 13
9780875843339 / 0875843336
Quantity Available
1
Seller
HOUSTON, Texas, United States
Seller rating:
This seller has earned a 3 of 5 Stars rating from Biblio customers.
Item Price
€32.46
FREE shipping to USA

Show Details

Description:
Brand: Harvard Business Review Press, 1993-04-01. 2nd Printing. hardcover. Used:Good.
Item Price
€32.46
FREE shipping to USA
Keeping Customers (Harvard Business Review Book)
Stock Photo: Cover May Be Different

Keeping Customers (Harvard Business Review Book)

by Sviokla, John J.

  • Used
  • Good
  • Hardcover
Condition
Used - Good
Binding
Hardcover
ISBN 10 / ISBN 13
9780875843339 / 0875843336
Quantity Available
1
Seller
Newport Coast, California, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
€36.20
FREE shipping to USA

Show Details

Description:
Hardcover. Good. Access codes and supplements are not guaranteed with used items.
Item Price
€36.20
FREE shipping to USA