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Hardback. Very Good.
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Keeping Customers Hardcover - 1993
by John J. Sviokla (Editor); Benson P. Shapiro (Editor)
Details
- Title Keeping Customers
- Author John J. Sviokla (Editor); Benson P. Shapiro (Editor)
- Binding Hardcover
- Pages 416
- Volumes 1
- Language ENG
- Publisher Harvard Business Review Press, Boston, MA
- Date 1993-04
- ISBN 9780875843339 / 0875843336
- Weight 1.67 lbs (0.76 kg)
- Dimensions 9.5 x 6.34 x 1.3 in (24.13 x 16.10 x 3.30 cm)
- Library of Congress subjects Customer services - United States, Consumer satisfaction - United States
- Library of Congress Catalog Number 92-39229
- Dewey Decimal Code 658.812
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Keeping Customers ("Harvard Business Review" Paperback S.)
by Shapiro, Benson P.
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Keeping Customers (Harvard Business Review Book)
by Sviokla, John J
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Harvard Business Review Press. Used - Good. . very good. All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
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Keeping Customers (Harvard Business Review Book)
by Sviokla, John J.
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Harvard Business Review Press. Used - Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner’s name, short gifter’s inscription or light stamp.
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Keeping Customers
by Sviokla, John J
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McGraw-Hill Education. Used - Good. Ships from the UK. Used book that is in clean, average condition without any missing pages.
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Keeping Customers (Harvard Business Review Book)
by Sviokla, John J.; Shapiro, Benson P. [Editor]
- Used
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- Used - Very Good
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- 9780875843339 / 0875843336
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Johnson City, Tennessee, United States
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Harvard Business Review Press, 1993-04-01. 2nd Printing. Hardcover. Very Good. 9x6x1. The dust jacket is clean with light shelf wear. A previous owner's inscription lies on the first end paper. The pages of this book are clean and unmarked. A good solid copy. FAST SHIPPING & FREE TRACKING!
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Keeping Customers
by John J. Sviokla
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Seattle, Washington, United States
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Harvard Business Review Press, 1993. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Keeping Customers (Harvard Business Review Book)
by Sviokla, John J
- Used
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- Used: Good
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- 2nd Printing
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- Hardcover
- ISBN 10 / ISBN 13
- 9780875843339 / 0875843336
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HOUSTON, Texas, United States
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Brand: Harvard Business Review Press, 1993-04-01. 2nd Printing. hardcover. Used: Good.
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Keeping Customers (The Harvard Business Review Book)
by Sviokla, John J.; Shapiro, Benson P
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London, Ontario, Canada
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1993, 6th printing 1999. Book is in Fine condition with no marks or writing. Dustjacket has very minor shelf wear, no tears. 384 pages. A collection of bestselling Harvard Business Review articles, augmented by an original introduction and commentaries, delineates the challenging issues involved in keeping customers profitably. 6" x 9.5". Weight: 1 lb 10 oz. See our companion volume in this 2 volume set Seeking Customers.
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Keeping Customers (Harvard Business Review Book)
by Sviokla, John J
- Used
- Hardcover
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- Edition
- 2nd Printing
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780875843339 / 0875843336
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HOUSTON, Texas, United States
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Brand: Harvard Business Review Press, 1993-04-01. 2nd Printing. hardcover. Used:Good.
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Keeping Customers (Harvard Business Review Book)
by Sviokla, John J.
- Used
- Good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780875843339 / 0875843336
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Newport Coast, California, United States
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Hardcover. Good. Access codes and supplements are not guaranteed with used items.
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