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Managing Knock Your Socks Off Service
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Managing Knock Your Socks Off Service Paperback - 2007

by Chip R. Bell; Ron Zemke

First line

On Interstate 4 southwest of Orlando, Florida, a striking gold and purple building fronts the freeway.

Details

  • Title Managing Knock Your Socks Off Service
  • Author Chip R. Bell; Ron Zemke
  • Binding Paperback
  • Edition 2nd
  • Pages 232
  • Volumes 1
  • Language ENG
  • Publisher AMACOM/American Management Association
  • Date May 2007
  • Illustrated Yes
  • ISBN 9780814473689 / 0814473687
  • Weight 0.78 lbs (0.35 kg)
  • Dimensions 8.94 x 6.04 x 0.7 in (22.71 x 15.34 x 1.78 cm)
  • Library of Congress subjects Customer services
  • Library of Congress Catalog Number 2006032974
  • Dewey Decimal Code 658.812

About the author

Chip R. Bell (Gun Barrel, TX) is the founder of The Chip Bell Group, a consulting company that specializes in helping clients achieve service excellence. He is the author of more than sixteen books, including Service Magic and Magnetic Service.

The late Ron Zemke was founder of Performance Research Associates and was considered one of the leaders of the service quality revolution. He was coauthor of the best-selling Delivering Knock Your Socks Off Service (0-8144-7365-2) and other books in the popular Knock Your Socks Off series. Dave Zielinski is a freelance writer and editor based in Wisconsin.

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Managing Knock Your Socks off Service
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Managing Knock Your Socks off Service

by Zemke, Ron, Bell, Chip R

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Managing Knock Your Socks off Service

Managing Knock Your Socks off Service

by Ron Zemke; Chip R. Bell

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Managing Knock Your Socks Off Service
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Managing Knock Your Socks Off Service

by Bell, Chip R., Zemke, Ron

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Managing Knock Your Socks Off Service
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Managing Knock Your Socks Off Service

by Bell, Chip R., Zemke, Ron

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Managing Knock Your Socks Off Service (Knock Your Socks Off Series)
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Managing Knock Your Socks Off Service (Knock Your Socks Off Series)

by Chip R. Bell; Ron Zemke

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Managing Knock Your Socks Off Service: Second Edition revisions by Chip Bell and Dave Zielinski
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Managing Knock Your Socks Off Service: Second Edition revisions by Chip Bell and Dave Zielinski

by Chip R. Bell et Ron Zemke

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Amacom, 2007. Paperback. Good. Slightly creased cover. Edition 2007. Ammareal gives back up to 15% of this book's net price to charity organizations.
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Managing Knock Your Socks Off Service
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Managing Knock Your Socks Off Service

by Ron Zemke Chip R. Bell

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American Management Association , pp. viii + 232 3rd Edition . Papeback. Used.
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Managing Knock Your Socks Off Service
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Managing Knock Your Socks Off Service

by Bell, Chip R.

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Managing Knock Your Socks Off Service
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Managing Knock Your Socks Off Service

by Bell, Chip R.

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ISBN 10 / ISBN 13
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MANAGING KNOCK YOUR SOCKS OFF SERVICE
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MANAGING KNOCK YOUR SOCKS OFF SERVICE

by CHIP R. BELL ,

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2nd
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