Description:
Kaplan Business. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
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Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life Paperback - 2004 - 2nd Edition
by T. Scott Gross
First line
I apologize for not remembering the author of the quote, but when I first read that beautiful line we were neck-deep in a fast-food restaurant franchise that was going down the tubes in a hurry.
Details
- Title Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
- Author T. Scott Gross
- Binding Paperback
- Edition number 2nd
- Edition 2
- Pages 211
- Volumes 1
- Language ENG
- Publisher Kaplan Publishing, New York, NY
- Date September 1, 2004
- ISBN 9780793188239 / 0793188237
- Weight 0.68 lbs (0.31 kg)
- Dimensions 8.96 x 6.06 x 0.47 in (22.76 x 15.39 x 1.19 cm)
- Library of Congress subjects Customer services
- Library of Congress Catalog Number 2004012316
- Dewey Decimal Code 658.812
About the author
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Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
by Gross, T. Scott
- Used
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- Used - Good
- ISBN 10 / ISBN 13
- 9780793188239 / 0793188237
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Positively Outrageous Service : How to Delight and Astound Your Customers and Win Them for Life
by T. Scott Gross
- Used
- Very Good
- Paperback
- Condition
- Used - Very Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780793188239 / 0793188237
- Quantity Available
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Seattle, Washington, United States
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Description:
Kaplan Publishing, 2004. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Positively Outrageous Service : How to Delight and Astound Your Customers and Win Them for Life
by T. Scott Gross
- Used
- Paperback
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780793188239 / 0793188237
- Quantity Available
- 1
- Seller
-
Seattle, Washington, United States
- Item Price
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€6.42FREE shipping to USA
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Description:
Kaplan Publishing, 2004. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
€6.42
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Positively Outrageous Service : How to Delight and Astound Your Customers and Win Them for Life
by Gross, T. Scott
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780793188239 / 0793188237
- Quantity Available
- 1
- Seller
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Reno, Nevada, United States
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€6.79FREE shipping to USA
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Kaplan Publishing. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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€6.79
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Stock Photo: Cover May Be Different
Positively Outrageous Service : How to Delight and Astound Your Customers and Win Them for Life
by Gross, T. Scott
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780793188239 / 0793188237
- Quantity Available
- 1
- Seller
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Mishawaka, Indiana, United States
- Item Price
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€6.79FREE shipping to USA
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Kaplan Publishing. Used - Good. Used book that is in clean, average condition without any missing pages.
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Stock Photo: Cover May Be Different
Positively Outrageous Service : How to Delight and Astound Your Customers and Win Them for Life
by Gross, T. Scott
- Used
- Condition
- New
- ISBN 10 / ISBN 13
- 9780793188239 / 0793188237
- Quantity Available
- 1
- Seller
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Mishawaka, Indiana, United States
- Item Price
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€6.79FREE shipping to USA
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Kaplan Publishing. Used - Like New. Used book that is in almost brand-new condition.
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€6.79
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Stock Photo: Cover May Be Different
Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
by Gross, T. Scott
- Used
- as new
- Paperback
- Condition
- New
- Edition
- 2nd Edition
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780793188239 / 0793188237
- Quantity Available
- 2
- Seller
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Pembina, North Dakota, United States
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U.S.A.: Kaplan Publishing, 2004 Unmarked with tight binding
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Stock Photo: Cover May Be Different
Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
by Gross, T. Scott
- Used
- Paperback
- Condition
- Used: Good
- Edition
- 2
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780793188239 / 0793188237
- Quantity Available
- 1
- Seller
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HOUSTON, Texas, United States
- Item Price
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€10.24FREE shipping to USA
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Description:
Kaplan, 2004-09-01. 2. paperback. Used: Good.
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Stock Photo: Cover May Be Different
Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
by Gross, T. Scott
- New
- Condition
- New
- ISBN 10 / ISBN 13
- 9780793188239 / 0793188237
- Quantity Available
- 1
- Seller
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Rockford, Illinois, United States
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New. The item is Brand New!
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Stock Photo: Cover May Be Different
Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
by Gross, T. Scott
- Used
- Paperback
- Signed
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780793188239 / 0793188237
- Quantity Available
- 1
- Seller
-
Houston, Texas, United States
- Item Price
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€12.69FREE shipping to USA
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Description:
Kaplan Business, 2004-09-01. Paperback. Like New. 0x0x0. Signed by Author
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€12.69
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