The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership Hardcover - 2004 - 1st Edition
by David R. Caruso; Peter Salovey
First line
The term emotional intelligence seems like an oxymoron to many people.
From the rear cover
The Emotionally Intelligent Manager
We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us.
David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centers of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In The Emotionally Intelligent Manager, they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions--and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.
Details
- Title The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership
- Author David R. Caruso; Peter Salovey
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 320
- Volumes 1
- Language ENG
- Publisher Jossey-Bass, San Francisco, California, U.S.A.
- Date April 5, 2004
- Illustrated Yes
- Features Bibliography, Dust Cover, Index, Maps, Table of Contents
- ISBN 9780787970710 / 0787970719
- Weight 1.25 lbs (0.57 kg)
- Dimensions 9.1 x 6.3 x 1.1 in (23.11 x 16.00 x 2.79 cm)
- Library of Congress Catalog Number 2003027933
- Dewey Decimal Code 658.409
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