Description:
Penguin Publishing Group. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It Is Off Base, Unfair, Poorly Delivered, And, Frankly, You' Hardcover - 2014
by Douglas Stone; Sheila Heen
Summary
The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning
We swim in an ocean of feedback. Bosses, colleagues, customersbut also family, friends, and in-lawsthey all have suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional developmentbut we dread it and often dismiss it.
That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.
The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers in the workplace and in personal relationships as well.
Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.
We swim in an ocean of feedback. Bosses, colleagues, customersbut also family, friends, and in-lawsthey all have suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional developmentbut we dread it and often dismiss it.
That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.
The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers in the workplace and in personal relationships as well.
Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.
Details
- Title Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It Is Off Base, Unfair, Poorly Delivered, And, Frankly, You'
- Author Douglas Stone; Sheila Heen
- Binding Hardcover
- Edition First Edition
- Pages 348
- Volumes 1
- Language ENG
- Publisher Viking, New York
- Date 2014-03-04
- Illustrated Yes
- ISBN 9780670014668 / 0670014664
- Weight 1.27 lbs (0.58 kg)
- Dimensions 9.24 x 6.4 x 1.18 in (23.47 x 16.26 x 3.00 cm)
- Library of Congress subjects Interpersonal communication, Feedback (Psychology)
- Library of Congress Catalog Number 2013036968
- Dewey Decimal Code 153.68
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Stock Photo: Cover May Be Different
Thanks for the Feedback : The Science and Art of Receiving Feedback Well
by Heen, Sheila, Stone, Douglas
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- Used - Very Good
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- 9780670014668 / 0670014664
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Stock Photo: Cover May Be Different
Thanks for the Feedback : The Science and Art of Receiving Feedback Well
by Heen, Sheila, Stone, Douglas
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780670014668 / 0670014664
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Description:
Penguin Publishing Group. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Item Price
€9.97
FREE shipping to USA
Stock Photo: Cover May Be Different
Thanks for the Feedback : The Science and Art of Receiving Feedback Well
by Heen, Sheila, Stone, Douglas
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780670014668 / 0670014664
- Quantity Available
- 3
- Seller
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Mishawaka, Indiana, United States
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€9.97FREE shipping to USA
Show Details
Description:
Penguin Publishing Group. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Item Price
€9.97
FREE shipping to USA
Stock Photo: Cover May Be Different
Thanks for the Feedback : The Science and Art of Receiving Feedback Well
by Heen, Sheila, Stone, Douglas
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780670014668 / 0670014664
- Quantity Available
- 1
- Seller
-
Reno, Nevada, United States
- Item Price
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€9.97FREE shipping to USA
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Description:
Penguin Publishing Group. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Item Price
€9.97
FREE shipping to USA
Stock Photo: Cover May Be Different
Thanks for the Feedback : The Science and Art of Receiving Feedback Well
by Heen, Sheila, Stone, Douglas
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780670014668 / 0670014664
- Quantity Available
- 2
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Reno, Nevada, United States
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€9.97FREE shipping to USA
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Description:
Penguin Publishing Group. Used - Good. Used book that is in clean, average condition without any missing pages.
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€9.97
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Thanks for the Feedback: The Science and Art of Receiving Feedback Well
by Stone, Douglas; Heen, Sheila
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by Stone, Douglas
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Thanks for the Feedback: The Science and Art of Receiving Feedback Well
by Stone, Douglas
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Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It Is Off Base, Unfair, Poorly Delivered, and, Frankly, You're Not In the Mood)
by Stone, Douglas/ Heen, Sheila
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Viking Pr, 2014. Hardcover. New. 1st edition. 368 pages. 9.25x6.50x1.00 inches.
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