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![The Nordstrom Way: The Inside Story of America's #1 Customer Service Company](https://d3525k1ryd2155.cloudfront.net/f/608/161/9780471161608.IN.0.m.jpg)
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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company Paperback - 1996
by Robert Spector; Patrick D. McCarthy
First line
A couple of dozen well-groomed and neatly dressed men and women are seated behind a horseshoe configuration of gray tables in a downtown Seattle office building near the pike place market.
Details
- Title The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
- Author Robert Spector; Patrick D. McCarthy
- Binding Paperback
- Edition 1st edition
- Pages 256
- Volumes 1
- Language ENG
- Publisher Wiley, Somerset, New Jersey, U.S.A.
- Date September 1996
- ISBN 9780471161608 / 0471161608
- Weight 0.72 lbs (0.33 kg)
- Dimensions 9.26 x 7.74 x 0.43 in (23.52 x 19.66 x 1.09 cm)
- Library of Congress Catalog Number 96-39182
- Dewey Decimal Code 658.871
About the author
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The Nordstrom Way : The Inside Story of America's #1 Customer Service Company
by Spector, Robert, McCarthy, Patrick D
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The Nordstrom Way : The Inside Story of America's #1 Customer Service Company
by Spector, Robert, McCarthy, Patrick D
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Spector Nordstrom Way
by Spector, Robert
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Spector Nordstrom Way
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by Spector, Robert
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UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
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The Nordstrom Way : The Inside Story of America's #1 Customer Service Company
by Robert Spector; Patrick D. McCarthy
- Used
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- Paperback
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- Binding
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- ISBN 10 / ISBN 13
- 9780471161608 / 0471161608
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Wiley & Sons, Incorporated, John, 1996. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Nordstrom Way : The Inside Story of America's #1 Customer Service Company
by Robert Spector; Patrick D. McCarthy
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780471161608 / 0471161608
- Quantity Available
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Seattle, Washington, United States
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€5.67FREE shipping to USA
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Wiley & Sons, Incorporated, John, 1996. Paperback. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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