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Pearson, 2012-01-05. paperback. Good condition. 8x0x9. some wear on cover, very clean inside,fast ship
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Customer Service: A Practical Approach Paperback - 2012 - 6th Edition
by Elaine Harris
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- Title Customer Service: A Practical Approach
- Author Elaine Harris
- Binding Paperback
- Edition number 6th
- Edition 6
- Pages 192
- Volumes 1
- Language ENG
- Publisher Pearson, U.S.A
- Date 2012-01
- Illustrated Yes
- Features Illustrated, Index
- ISBN 9780132742399 / 013274239X
- Weight 0.83 lbs (0.38 kg)
- Dimensions 9.9 x 7.9 x 0.5 in (25.15 x 20.07 x 1.27 cm)
- Library of Congress subjects Customer services
- Library of Congress Catalog Number 2011030926
- Dewey Decimal Code 658.812
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Customer Service: A Practical Approach
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Customer Service: A Practical Approach
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Customer Service: A Practical Approach
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Customer Service - A Practical Approach - Sixth Edition
by Harris, Elaine K.
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Boston: Pearson. Very Good+ with no dust jacket. (2013). Softcover. 013274239X . No signatures. ; Sixth edition. xv, [1], 175, [1 (blank)] pages. Page dimensions: 254 x 204mm. "Customer service is an integral part of doing business today. Today's customer service providers must have adequate preparation to interactive effectively with today's customers. This preparation does not magically appear. It is the result of a commitment to increased understanding of the customer srevice industry, the knowledge of customer trends, the ability to interpret those trends, and the development of the fundamental skills necessary to achieve excellence." - from the Preface, page ix. .
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Customer Service: A Practical Approach
by Harris, Elaine
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Stock Photo: Cover May Be Different
Customer Service: A Practical Approach
by Harris, Elaine
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Stock Photo: Cover May Be Different
Customer Service: A Practical Approach
by Harris, Elaine
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Customer Service: A Practical Approach
by Harris, Elaine
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Customer Service: A Practical Approach
by Harris, Elaine
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