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Quality Is Personal: A Foundation for Total Quality Management Paperback - 1993 - 1st Edition
by Harry Roberts; Bernard F. Sergesketter; Roberts
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management. 20 line drawings.
Details
- Title Quality Is Personal: A Foundation for Total Quality Management
- Author Harry Roberts; Bernard F. Sergesketter; Roberts
- Binding Paperback
- Edition number 1st
- Edition 1
- Pages 176
- Volumes 1
- Language ENG
- Publisher Free Press, New York
- Date 1993-06-01
- Illustrated Yes
- ISBN 9780029266250 / 0029266254
- Weight 0.6 lbs (0.27 kg)
- Dimensions 9 x 6 x 0.6 in (22.86 x 15.24 x 1.52 cm)
- Library of Congress subjects Total quality management
- Library of Congress Catalog Number 93021723
- Dewey Decimal Code 658.562
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