Quality Customer Service

US: Cengage Learning, Inc, 2000. Paperback. Very Good. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. The techniques and tools covered in this book will help you understand the basic needs of customers, outline four reasons why quality service is important,… Read more about this item

Used - Good. Used book that is in clean, average condition without any missing pages.

Crisp Publications, Incorporated, 2000. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Crisp Publications. Used - Very Good. Very Good condition. 3rd edition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner’s name, short gifter’s inscription or light stamp.

Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Crisp Publications, 1995-02-09. Paperback. Good. 0.3000 in x 9.9000 in x 7.9000 in. Paperback. Some minor surface and edge wear to cover. Pages are in nice condition and unused!

Used - Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.

paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.