Performance Analysis and Optimization Of Inbound Call Centers
by Stolletz, Raik
Available Copies
Performance Analysis and Optimization of Inbound Call Centers
by Raik Stolletz
- Condition
- New
- ISBN
- 9783540008125
- Quantity Available
- 1
- Seller
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Uxbridge, Greater London, GBR
- Item Price
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€121.03
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New. New Book; Fast Shipping from UK; Not signed; Not First Edition; The Performance Analysis and Optimization of Inbound Call Centers. Item Price
€121.03
Performance Analysis and Optimization of Inbound Call Centers
by Raik Stolletz
- Condition
- New
- Binding
- Paperback / softback
- ISBN
- 9783540008125
- Quantity Available
- 1
- Seller
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Southport, Merseyside, GBR
- Item Price
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€135.21
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Description:
Paperback / softback. New. The material presented in this book is a result of my work in the field of call center management during the period 1999-2002. Since call arrivals and call-handling times are often random in inbound call centers, this thesis concentrates on the performance analysis and optimization using queueing models. Item Price
€135.21
Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems, 528)
by Stolletz, Raik
- Condition
- New
- Published
- 2003-04-17
- Binding
- Paperback
- ISBN
- 9783540008125
- Quantity Available
- 1
- Seller
-
San Diego, California, USA
- Item Price
-
€235.99
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Description:
Springer, 2003-04-17. Paperback. New. New. In shrink wrap. Looks like an interesting title! Item Price
€235.99
Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems, 528)
by Stolletz, Raik
- Condition
- Used - Good
- Binding
- Paperback
- ISBN
- 9783540008125
- Quantity Available
- 1
- Seller
-
Newport Coast, California, USA
- Item Price
-
€142.60
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Description:
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. Item Price
€142.60
