Managing Patient Expectations

San Francisco: Jossey-Bass. Fine in Fine dust jacket. 1998. Hardcover. 0787941581 . Fifth printing. Fine in a fine dust jacket. Book review by the American Hospital Association laid in. .

Wiley & Sons, Incorporated, John, 1998. Hardcover. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. The dust jacket is missing. At ThriftBooks, our… Read more about this item

Wiley & Sons, Incorporated, John, 1998. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Wiley & Sons, Incorporated, John, 1998. Hardcover. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Jossey-Bass. Used - Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

Wiley & Sons, Incorporated, John, 1998. Hardcover. Very Good. Disclaimer:A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged.

Jossey-Bass, 1998. Hardcover. Very Good. Former library book; Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Wiley & Sons, Incorporated, John, 1998. Hardcover. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Wiley & Sons, Incorporated, John. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.

Wiley & Sons, Incorporated, John. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Hardback. New. Strategies for Building Satisfying Patient Relationships New England Healthcare Assembly This book fills a huge void in the areas of medical education and the delivery of patient service.

hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.

Jossey-Bass, 1998-08-21. Hardcover. New. New. In shrink wrap. Looks like an interesting title!

New. The item is Brand New!

Jossey-Bass Inc Pub, 1998. Hardcover. New. 1st edition. 281 pages. 9.50x6.50x1.00 inches.