Listening to the Voice of the Market: How to Increase Market Share and Satisfy Current Customers
by R. Eric Reidenbach
- New
- Hardcover
- Condition
- New
- ISBN 10
- 1420093304
- ISBN 13
- 9781420093308
- Seller
-
Southport, Merseyside, United Kingdom
Payment Methods Accepted
About This Item
Hardback. New. Focuses on the voice of the market (VOM) instead of the much more limiting voice of the customer (VOC). This book states that the voice of the market focuses not only on the needs of its customers, but also on those belonging to customers across other organizations in addition to one's own.
Synopsis
Includes bibliographical references and index.
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Details
- Bookseller
- The Saint Bookstore (GB)
- Bookseller's Inventory #
- A9781420093308
- Title
- Listening to the Voice of the Market: How to Increase Market Share and Satisfy Current Customers
- Author
- R. Eric Reidenbach
- Format/Binding
- Hardback
- Book Condition
- New
- Quantity Available
- 1
- Binding
- Hardcover
- ISBN 10
- 1420093304
- ISBN 13
- 9781420093308
- Publisher
- Productivity Press
- Place of Publication
- Boca Raton, Fl
- This edition first published
- 2009-12
Terms of Sale
The Saint Bookstore
Refunds or Returns: A full refund of the price paid will be given if returned within 30 days in undamaged condition. If the product is faulty, we may send a replacement.
About the Seller
The Saint Bookstore
Biblio member since 2018
Southport, Merseyside
About The Saint Bookstore
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Glossary
Some terminology that may be used in this description includes:
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...