Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Guidara, Will - 2022-10-25

The must-read national bestseller that's redefining hospitality and inspiring readers in every industry. - JP Morgan NextList Pick - Featured in FX's The Bear and Showtime's Billions Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara's team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer… Read More

Optimism Press, October 2022. Hardcover . 6.5 Bulk HB Low.

Optimism Press, October 2022. Hardcover . Very Good. no.

Optimism Press, 2022 Hardcover. New.

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Optimism Press, 2022-10-25. Hardcover. Used:Good.

UsedVeryGood. signs of little wear on the cover.

UsedVeryGood. signs of little wear on the cover.

UsedLikeNew. Remainder mark

UsedLikeNew. Remainder mark