A PROGRAMME FOR PROGRESS

Guarantee: Providing notification is received within seven days of receipt of an order a full refund (including postage) will be paid for any book found not to be as described. Please notify first only return books at my request. POSTING DETAILS We will post books direct to a customer's principal or card-holder BUT PLEASE NOTE when books are sent to any other address or to a third party the order is treated as A TRADE ORDER and is sent AT CUSTOMERS RISK. ADDRESS LABELS: All parcels leaving our premises are stamped with our address UNLESS an adhesive address label with return address is supplied to us. BOOKSEARCHERS/BOOKFINDERS: Please read this carefully. We do NOT reserve books. However we will quote postage on specific books. This does not imply that the book is reserved for you but simply that at the time of the request it was listed as available on our computer. Your order will be treated as a TRADE ORDER. DISCOUNTS: If you ask for and are granted a trade discount your order with be treated as A TRADE ORDER. THESE TERMS OF SALE ARE TO BE READ IN CONJUNCTION WITH THE DISTANCE SELLING REGULATIONS (2000) UNDER WHICH YOU MAY HAVE FURTHER RIGHTS. HOWEVER PLEASE NOTE TRADE ORDERS (business to business orders) ARE EXCEPTED FROM THOSE REGULATIONS.

Shipping costs are based on books weighing 750g. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

All books are mailed (normally within 24 hours).

Books priced at £10 or more are sent in strong cardboard bookwraps or boxes.

Cheaper books sent (within the UK) may be wrapped in polythene to speed and facilitate delivery.

Contact us if you have special packing requirements.