People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
by Robert Bolton
- New
- Paperback
- Condition
- New
- ISBN 10
- 067162248X
- ISBN 13
- 9780671622480
- Seller
-
Exeter, Devon, United Kingdom
2 Copies Available from This Seller
Payment Methods Accepted
About This Item
Synopsis
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
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Details
- Bookseller
- Revaluation Books (GB)
- Bookseller's Inventory #
- x-067162248X
- Title
- People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
- Author
- Robert Bolton
- Format/Binding
- Paperback
- Book Condition
- New New
- Quantity Available
- 2
- ISBN 10
- 067162248X
- ISBN 13
- 9780671622480
- Publisher
- Touchstone Books
- Place of Publication
- Old Tappan, New Jersey, U.s.a.
- Date Published
- 1986
Terms of Sale
Revaluation Books
About the Seller
Revaluation Books
About Revaluation Books
Glossary
Some terminology that may be used in this description includes:
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...