The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
by Reichheld, Frederick F
- Used
- very good
- Hardcover
- Condition
- Very Good/Very Good
- ISBN 10
- 0875844480
- ISBN 13
- 9780875844480
- Seller
-
Toms River, New Jersey, United States
Payment Methods Accepted
About This Item
Boston, MA: Harvard Business School Press, 1996. Hardcover. Very Good/Very Good. Hard cover in very good condition with black boards and gold spine lettering. Text block clean and tight. No markings noted. Dust jacket in very good condition; not price clipped. * From the book, ""Reichheld has delivered a key which can unlock the elusive feel-good factor. With sound advice on every page, supported by powerful argument, he has written what deserves to become a business classic.""
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Details
- Bookseller
- Elk Creek Heritage Books (US)
- Bookseller's Inventory #
- 001240
- Title
- The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
- Author
- Reichheld, Frederick F
- Format/Binding
- Hardcover
- Book Condition
- Used - Very Good
- Jacket Condition
- Very Good
- Quantity Available
- 1
- ISBN 10
- 0875844480
- ISBN 13
- 9780875844480
- Publisher
- Harvard Business School Press
- Place of Publication
- Boston, MA
- Date Published
- 1996
- Keywords
- Customer relations, Consumer satisfaction, Job satisfaction
- Bookseller catalogs
- Business; Consumer Behavior; Management & Leadership & Work;
Terms of Sale
Elk Creek Heritage Books
Books are offered as described and are subject to prior sale.
Free shipping via USPS Media Mail to locations in the U.S.
All books are packaged securely and shipped via the United States Postal Service within 1 to 2 business days. We provide you with a Tracking Number.
Free shipping via USPS Media Mail to locations in the U.S.
All books are packaged securely and shipped via the United States Postal Service within 1 to 2 business days. We provide you with a Tracking Number.
Rates for USPS Priority Mail and International Shipping will be displayed at checkout.
About the Seller
Elk Creek Heritage Books
Biblio member since 2015
Toms River, New Jersey
About Elk Creek Heritage Books
Elk Creek Heritage Books opened for business in 2002 with both online selling and an open shop. We continue now as an online-only bookshop and maintain a growing inventory with new additions regularly uploaded. Our largest subject areas include History, Religion, Biography, and Fiction, however, we also carry books on many other subjects, in addition to our collection of rare and antiquarian books. Our goal is to provide you, our customer, with a completely satisfactory experience.
Glossary
Some terminology that may be used in this description includes:
- Tight
- Used to mean that the binding of a book has not been overly loosened by frequent use.
- Price Clipped
- When a book is described as price-clipped, it indicates that the portion of the dust jacket flap that has the publisher's...
- Spine
- The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
- Jacket
- Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...
- Text Block
- Most simply the inside pages of a book. More precisely, the block of paper formed by the cut and stacked pages of a book....