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ABC-CLIO, LLC. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
Listening to the Customer by Peter Hernon
by Peter Hernon
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Listening to the Customer
by Peter Hernon
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New. New Book; Fast Shipping from UK; Not signed; Not First Edition; A thorough explanation of how a voice-of-the-customer program for libraries can give customers the opportunity to make their opinions known, enabling libraries to develop services that meet or exceed their patrons' changing expectations
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Ria Christie Collections
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- ISBN 10 1598847996
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Listening to the Customer
by Matthews, Joseph R., Hernon, Peter
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Listening to the Customer
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Listening to the Customer
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Libraries Unlimited, 2011-05-23. Paperback. Good.
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Listening to the Customer
by Hernon, Peter
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ABC-Clio, Incorporated , pp. 201 . Papeback. New.
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Listening to the Customer
by Peter Hernon
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Paperback / softback. New. A thorough explanation of how a voice-of-the-customer program for libraries can give customers the opportunity to make their opinions known, enabling libraries to develop services that meet or exceed their patrons' changing expectations.
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Listening to the Customer
by Hernon, Peter/ Matthews, Joseph
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Libraries Unltd Inc, 2011. Paperback. New. 1st edition. 201 pages. 10.00x7.00x0.75 inches.
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