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I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

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I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

by Bliss, Jeanne

  • Used
Condition
UsedGood
ISBN 10
159184441X
ISBN 13
9781591844419
Seller
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
RALEIGH, North Carolina, United States
Item Price
€6.34
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About This Item

UsedGood. Pages are clean. Clean, great binding. Cover shows light wear from reading/handling. Dog-Eared Books is a small, women owned and operated business.

Synopsis

"I highly recommend reading this book!" -Tony Hsieh, CEO, Zappos.com Lots of businesses are respected, but only an elite few have passionate, loyal, vocal fans. The kind of customers who not only come back time and time again, but rave to friends, family, and even strangers. The kind who can drive explosive growth via e-mail, blogs, Facebook, and Twitter. Jeanne Bliss is an expert on what it takes to earn that kind of customer. Bliss has studied and worked with many beloved companies, from longtime successes like Wegmans and Harley-Davidson to relatively new companies like Zappos and The Container Store. They all make the same five fundamental choices. Their reward: an army of fans who say things like, "I'd marry them if I could," and "I love you more than my dog!"

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Details

Bookseller
Dog-Eared Books US (US)
Bookseller's Inventory #
4E5OAW001L4L
Title
I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
Author
Bliss, Jeanne
Book Condition
UsedGood
Quantity Available
1
Binding
Paperback
ISBN 10
159184441X
ISBN 13
9781591844419
Publisher
Portfolio Trade
Place of Publication
East Rutherford, Nj, U.s.a.
This edition first published
2011-10-25

Terms of Sale

Dog-Eared Books

30 day return guarantee for full refund (for up to 30 days after delivery) if an item arrives misdescribed or damaged. Returns for other reasons are addressed on a case by case basis.

About the Seller

Dog-Eared Books

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2021
RALEIGH, North Carolina

About Dog-Eared Books

We are a small, woman-owned bookstore located in North Carolina. We sell quality used books and related items on Amazon, Bookshop.org, Etsy, and our business website: dogearedbooksnc.com.
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