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On Great Service: A Framework for Action

On Great Service: A Framework for Action

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On Great Service: A Framework for Action

by Leonard L. Berry

  • New
  • Hardcover
Condition
New
ISBN 10
0029185556
ISBN 13
9780029185551
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About This Item

Hardback. New. Improving service quality has finally become a top priority of management today, yet according to service quality expert Berry only a handful of companies have managed to determine exactly what to improve and how to improve it. Berry offers a dynamic framework for improving service, rich with insights and compelling examples of great service.

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Details

Bookseller
The Saint Bookstore GB (GB)
Bookseller's Inventory #
B9780029185551
Title
On Great Service: A Framework for Action
Author
Leonard L. Berry
Format/Binding
Hardback
Book Condition
New
Quantity Available
10
Binding
Hardcover
ISBN 10
0029185556
ISBN 13
9780029185551
Publisher
Free Press
Place of Publication
Old Tappan, New Jersey, U.s.a.
This edition first published
1995-04

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About the Seller

The Saint Bookstore

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2018
Southport, Merseyside

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