Dealing with Difficult Participants: 127 Practical Strategies for Minimizin g Resistance and Maximizing Results in Your Presentat
by Pike, Bob
- Used
- Very Good
- Paperback
- Condition
- Very Good
- ISBN 10
- 078791116X
- ISBN 13
- 9780787911164
- Seller
-
Tokyo, Japan
Payment Methods Accepted
About This Item
US: Jossey-Bass/Pfeiffer ; Minne, 1997. Paperback. Very Good. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Includes bibliographical references (pages 99-100) "If you deal with difficult participants in your training sessions, you know the destructive effect they can have on their own learning, as well as on the group's learning process. You, as a presenter, have the ability to successfully deal with 95% of the difficult participants you face. This helpful guide book provides you with the knowledge and skills needed to deal with almost any difficult participant." "You'll learn first how to identify the types of difficult participants, and then how to decide which technique (127 in all) is best suited for dealing with that individual. Finally, you'll learn the steps of each technique and how to achieve maximum results." "Authors Bob Pike and Dave Arch have spent over 25 years tracking down the types of difficult participants trainers come across in their sessions. Most types identified are quite common. Others, you may never encounter. But if you do, you will be prepared. Each of the 15 types is covered in its own chapter." "Learn to deal with types such as The Latecomer, The Preoccupied, The Prisoner, The Introvert, The Elder, The Domineering, The Know-It-All, The Skeptic, The Socializer, The Apple Polisher, The Bored, The Confused, The Unqualified, The Sleeper, and The Substance Abuser." "Learn how to handle each of these types with the techniques and strategies described by Bob Pike and Dave Arch. In each case the strategy required depends on the situation and the personality of the.
Reviews
(Log in or Create an Account first!)
Details
- Bookseller
- Infinity Books Japan (JP)
- Bookseller's Inventory #
- RWARE0000056098
- Title
- Dealing with Difficult Participants: 127 Practical Strategies for Minimizin g Resistance and Maximizing Results in Your Presentat
- Author
- Pike, Bob
- Format/Binding
- Paperback
- Book Condition
- Used - Very Good
- Quantity Available
- 1
- ISBN 10
- 078791116X
- ISBN 13
- 9780787911164
- Publisher
- Jossey-Bass/Pfeiffer ; Minne
- Place of Publication
- US
- Date Published
- 1997
- Bookseller catalogs
- Business / Management;
Terms of Sale
Infinity Books Japan
We return books after seven days, if the customer is not 100% happy with our transaction.
About the Seller
Infinity Books Japan
Biblio member since 2006
Tokyo
About Infinity Books Japan
Infinity Books Japan,was founded in the year 2002, we pride ourselves in being there for our customers, we deal in, used, rare, out of print and first editions.
Glossary
Some terminology that may be used in this description includes:
- Spine
- The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....