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Customer Satisfaction Measurement for ISO 9000: 2000

Customer Satisfaction Measurement for ISO 9000: 2000

Customer Satisfaction Measurement for ISO 9000: 2000

Customer Satisfaction Measurement for ISO 9000: 2000

by Bill Self

  • New
  • Paperback
Condition
New
ISBN 10
0750655135
ISBN 13
9780750655132
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About This Item

Paperback / softback. New. The ISO 9000 quality management standard requires that registered companies measure customer satisfaction. This book explains how to conduct a professional customer satisfaction survey that will produce a reliable result - as well as being consistent with the requirements of ISO 9001:2000.

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Details

Bookseller
The Saint Bookstore GB (GB)
Bookseller's Inventory #
A9780750655132
Title
Customer Satisfaction Measurement for ISO 9000: 2000
Author
Bill Self
Format/Binding
Paperback / softback
Book Condition
New
Quantity Available
1
Binding
Paperback
ISBN 10
0750655135
ISBN 13
9780750655132
Publisher
Butterworth-Heinemann
Place of Publication
Usa
This edition first published
December 26, 2001

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The Saint Bookstore

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About the Seller

The Saint Bookstore

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2018
Southport, Merseyside

About The Saint Bookstore

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New
A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...
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