The Customer Rules
by Lee Cockerell
- New
- Paperback
- Condition
- New
- ISBN 10
- 1781251223
- ISBN 13
- 9781781251225
- Seller
-
Uxbridge, Greater London, United Kingdom
7 Copies Available from This Seller
Payment Methods Accepted
About This Item
Synopsis
Lee Cockerell is the author of Creating Magic, 10 Common Sense Leadership Strategies from a Life at Disney . He is the former Executive Vice President of Operations of Walt Disney World and has held executive positions at Hilton Hotels and Marriott. During his distinguished career in the hospitality industry Cockerell earned a worldwide reputation as an expert on the customer experience. Cockerell currently travels the country addressing audiences at Fortune 100 companies; educational institutions and non-profits; and government agencies, including the US military.
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Details
- Bookseller
- Ria Christie Collections (GB)
- Bookseller's Inventory #
- ria9781781251225_inp
- Title
- The Customer Rules
- Author
- Lee Cockerell
- Format/Binding
- Paperback / softback
- Book Condition
- New
- Quantity Available
- 7
- Binding
- Paperback
- ISBN 10
- 1781251223
- ISBN 13
- 9781781251225
- Publisher
- Profile Books Ltd
- This edition first published
- 2013-03
Terms of Sale
Ria Christie Collections
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.
About the Seller
Ria Christie Collections
About Ria Christie Collections
Glossary
Some terminology that may be used in this description includes:
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...