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The Customer Rules

The Customer Rules

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The Customer Rules

by Lee Cockerell

  • New
  • Paperback
Condition
New
ISBN 10
1781251223
ISBN 13
9781781251225
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About This Item

Paperback / softback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; 39 essential rules to delivering impeccable service - from the man who ran Disneyworld.

Synopsis

Lee Cockerell is the author of Creating Magic, 10 Common Sense Leadership Strategies from a Life at Disney . He is the former Executive Vice President of Operations of Walt Disney World and has held executive positions at Hilton Hotels and Marriott. During his distinguished career in the hospitality industry Cockerell earned a worldwide reputation as an expert on the customer experience. Cockerell currently travels the country addressing audiences at Fortune 100 companies;  educational institutions and non-profits; and government agencies, including the US military.

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Details

Bookseller
Ria Christie Collections GB (GB)
Bookseller's Inventory #
ria9781781251225_inp
Title
The Customer Rules
Author
Lee Cockerell
Format/Binding
Paperback / softback
Book Condition
New
Quantity Available
7
Binding
Paperback
ISBN 10
1781251223
ISBN 13
9781781251225
Publisher
Profile Books Ltd
This edition first published
2013-03

Terms of Sale

Ria Christie Collections

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About the Seller

Ria Christie Collections

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2014
Uxbridge, Greater London

About Ria Christie Collections

Hello We are professional online booksellers. We sell mostly new books and textbooks and we do our best to provide a competitive price. We are based in Greater London, UK. We pride ourselves by providing a good customer service throughout, shipping the items quickly and replying to customer queries promptly. Ria Christie Collections

Glossary

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New
A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...
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