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Business Process Mapping: Improving Customer Satisfaction

Business Process Mapping: Improving Customer Satisfaction

Business Process Mapping: Improving Customer Satisfaction

Business Process Mapping: Improving Customer Satisfaction

by J. Mike Jacka

  • New
  • Hardcover
Condition
New
ISBN 10
0470444584
ISBN 13
9780470444580
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About This Item

Hardback. New. Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.

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Details

Bookseller
The Saint Bookstore GB (GB)
Bookseller's Inventory #
B9780470444580
Title
Business Process Mapping: Improving Customer Satisfaction
Author
J. Mike Jacka
Format/Binding
Hardback
Book Condition
New
Quantity Available
10
Binding
Hardcover
ISBN 10
0470444584
ISBN 13
9780470444580
Publisher
Wiley
This edition first published
2009-07

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The Saint Bookstore

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About the Seller

The Saint Bookstore

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2018
Southport, Merseyside

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New
A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...
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